Indie Campers-anmeldelser i Trondheim

Todo perfecto

Great service very happy. Would definitely come back to Indie Campers. We had a slight fender bender and the guys were very understanding. Top tip! Always take the premium insurance as you are covered for anything . We did and it wasn’t a problem. We ❤️ Indie and we ❤️ Norway The Nomad was perfect for the three of us. Great experience. Premium insurance was a must as we didn’t have any issues. Even with a slight bump it was all good.

El servicio de ayuda online es impecable! Hemos tenido retraso de vuelo, y nos han ayudado muchísimo. Max, fue súper amable, nos explico todo con mucha paciencia, facilito un check in online y hasta nos dejo una nota de bienvenida en la Camper! 🩷 hicieron que nuestro viaje valiera la pena!! El servicio de ayuda online es impecable! Hemos tenido retraso de vuelo, y nos han ayudado muchísimo. Max, fue súper amable, nos explico todo con mucha paciencia, facilito un check in online y hasta nos dejo una nota de bienvenida en la Camper! 🩷 hicieron que nuestro viaje valiera la pena!!

WhatsApp support was unresponsive when we attempted to coordinate roadside assistance. The vehicle was very clean and in great condition! Would recommend bringing a foam pad for the mattress as it is a little firm. Customer support was unresponsive when we attempted to coordinate roadside assistance.

Nothing, we had a great time ! Perfect size for 2. Very affordable, employees very helpful and welcoming. I recommend Indie Campers 100 times !

The experience was wonderful and the company make everything easy to do the check in and to do the check out. They are so kind people. We strongly recommend this rent camper van company.

Online customer service could be a bit more fast in case of more urgent questions, but in general the people were quite friendly and helpful Very good experience and would certainly recommend

Would be helpful to include directions to/from airport online. Staff was very helpful and friendly!

Flexibilidad de devolución

We had a great trip and experience in our van. It was a cosy time and we felt we had pretty much everything we needed in there to make it so!

The Camper should be fully fueled at pick up and return.

Will be good if a cleaning broom and dustpan is provided with the camper 😁 Everything was good, but some maintenance would be good with the windows, but everything's good

Everything went well, only thing is you need to train all young stuff to do handover correctly and give all necessary information. Our guy was in training and missed quite few things we had to find out ourselves. Also, a decent knife would be appreciated. 3 weeks is a long time to go without anything sharp to cut food with. Other than that, all good Campervan was easy to drive and functional. It allowed us to see things we wouldn’t have been able to see on a cruise. It never broke down which was a bonus.

Paneles solares serían un puntazo que convertirían estas furgonetas en un 10 Con placas solares sería ya un 10

Check in was generally great, we even got to take extra cutlery! It was absolutely great to drive around in our little house with the entire family! Ultimate freedom and lovely to be with the kids 24/7

Superb friendly staff on site who were both knowledgeable and also really honest with warnings about where damage has frequently occurred in the past (for example the Thule awning suffering wind damage). It was a shame given this the awning did not come with the wind supports that are designed for it (or at least the option). The protection coverage (including the supposed "premium protection" we paid decent money for) is a complete joke. It was not made clear at the point of purchase that coverage excluded all weather damage, damage from animal collision, theft or vandalism. I understand you would not cover damage from negligent driving/wheels/damage below wheel lines/roof damage. But the coverage you have provided is so restrictive as to be non existent and this needs to be much clearer on your website at point of purchase. To reiterate though, the staff on site have been excellent and a pleasure to deal with.

Prévoir un balais pour nettoyer l'intérieur et des serpillères. Réparer les petits problèmes avant de louer le véhicule: rideau de douche défectueux (il manquait les accroches pour bien l'installer), rideau de fenêtre qui ne fonctionne pas. Mais sinon le véhicule était très bien.

Could have done with some advice on tolls. We didn’t realise they were something we needed to know about. Also didn’t do a full interior check and found some areas damaged by previous users that we are concerned about being charged for.

Estaría bien unas pinzas para la ropa…e incluso una tendedera o una cuerda. Tuvimos que comprar un felpudo…una escoba para la limpieza. Las tapas de los calderos que coincidan con los tamaños.

Thanks for your service and much thanks to Mario.

We would have liked to have a sweeping-brush and new windshield wipers! Would also appreciate a walk through on how to use the awning correctly!

Lots of the catches and blinds didn’t work properly. Fridge handle was missing - fridge wasn’t particularly clean. Van could have done with some maintenance to fix minor faults. Kitchen equipment not great - no tin opener, pans with wrong sized lids that didn’t fit. Basic things like an extra tea towel and cleaning spray would have helped. All very minor and cheap to fix but would make a big difference e.g a kettle for the stove and a plug for the sink. Other than that we had a great time. People at drop off and pick up all super helpful.

Window screens were inoperable until we fixed them. Kitchen lights never turned on. The pillows were small and of low quality. Coffee mugs should be included as well as a level for parking. We ended up providing the van with hangars we purchased, as well as paper towels, dish towels, and hand soap for the bathroom. Bath towels should be included in the bedding kit, or provided at an additional cost. The kitchen window was inoperable immediately, so we were never able to use it during the trip. If you tried to open it, it would just fall. Additionally, for the price we paid to rent the vehicle, it really should come will a FULL tank of propane, no questions. We were never really sure if we needed a new one and the propane tank empty indicator was on almost the whole trip. The van itself is nice, but seems to be made with some cheap, plastic parts (hinges, window latches and screens, etc). This could very easily lead to broken parts that i assume the customer will have to pay for in the future. Overall, we did really enjoy our experience. The customer service was friendly and helpful. The van location is easy to find and so close to the airport.

The 5. seat was not so good.

I though the team was great, Jorg very helpful and professional. I will recommend Indie Campers